Map the fields
What you'll achieve
Each piece of data reaches the right field.
Before you start
The module's sync enabled, with Connection and Resource selected.
Step by step
- In Settings → Sync, on the module's card, scroll down to Field mapping.
- For each row, choose the Local field and the Remote field. Add field adds rows; Remove mapping removes them.
- In Value source, leave Provider field or choose Fixed value to write the same value in every record.
- In Field direction, choose ↔ Both, ← Pull only (it is read but not written: useful when that column does not accept what would be written) or → Push only.
- Click Save.
Required fields: for products, the SKU, the name and the description; for services, projects and distributors, the name. If any is missing you will see Missing required fields.
Extra options depending on the module:
- Products: Categories to ignore (names that are not created as a category) and Max photos per product.
- Contacts: Attach the lead brief as a note, Attach the ticket information as a note and Unmapped columns as a note.
- All: Statuses to exclude (provider records that are not brought in, such as archived ones or drafts).
How to verify
Run Sync now and check one record on each side.